I received this mail today...."Hello Pam,
Thank you for writing to us regarding the abusive emails you've received
from "feelgoodinc090505".
As a fellow eBayer, I can certainly understand how unsettling this
situation can be and I'd like to help you in any way I can.
In this case, to make it possible for us to investigate further, we need
you to reply to this email pasting the contents and "header" of the
email into your reply. Please don't send the email as an attachment. (To
give us added protection against computer viruses, we never open
attachments.)
Please send the contents and "header" even if the email is in My
Messages. To protect your privacy, we can't view the emails in the My
Messages section of My eBay, so I can't check the email contents and
header myself.
What is a "header"?
Every email has a hidden header which gives information about the email
sender and recipient and the email's journey to its destination. The
header can tell us whether the email was actually sent from the address
in the "from" line.
How to find the header
The way to do this differs between email programs and systems. I have
included instructions on how to find email headers using some popular
email programs below:
- Outlook Express:
1. Open the message.
2. Go to the File menu and select "Properties".
3. Click on the "Details" tab.
- Microsoft Outlook:
1. Open the message in a separate window.
2. Go to the View menu and select "Options".
- Hotmail:
1. Open the message.
2. Go to Options and select "Mail Display Settings".
3. Select "Full headers" under "Message headers" and click "OK".
If you're using a different email program or system, its Help pages will
tell you how to find an email's header. Alternatively, ask your
administrator or try your email program's technical support.
What does a header look like?
Here's a sample header to give you an idea of what you're looking for:
X-Gmail-Received: b0b4003d5eb2aa0a40e9365bf150eb35cf0da2e7
Delivered-To:
[email protected]
Received: by 10.36.55.9 with SMTP id d8cs11259nza;
Received: by 10.35.29.7 with SMTP id g6mr916941pyj;
Wed, 02 May 2007 10:06:09 -0700 (PDT)
Return-Path: <
[email protected]>
X-Originating-IP: [212.36.181.66]
X-Originating-Email: [
[email protected]]
MIME-Version: 1.0
From: "fgrhtiekd" <
[email protected]>
To: <
[email protected]>
Subject: How are you?
Date: Wed, 2 May 2007 18:06:08 +0100
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Return-Path:
[email protected]
X-OriginalArrivalTime: 02 May 2007 17:06:08.0365 (UTC)
FILETIME=[DEE9B1D0:01C66ED3]
We'll use the header information to verify the source and contents of
the email.
Pam, we know your time is valuable, so thank you in advance for sending
this information to us.
Kind regards,
Louise Smith
eBay Trust & Safety"
Well, i sent one back and i guess it's now a waiting game.