procedure for getting refunded by ticketmaster?

[pierce]

does anyone know what the deal is with this? Is it a slam dunk?

I want to "pay the upgrade" as it were and get some seats in a closer section, and refund my section 4 tickets. I'd hate to screw us over though (can't afford to eat the tickets).

Has anyone tried this?

 

[pierce]

ok i was a big boy and figured it out myself.

FYI for a $15 "upgrade" we went from near the back of the tent to 5th row, stage right...... i heartily encourage this behavior

 

[mis anyos mozos]

I'm attempting the same. I already bought the better ticket (Will Call, which makes me nervous), and plan to get a refund on the old one today. How did you go about it? Is the 15 dollars you refer to a Ticketmaster fee that doesn't get refunded?
Anyway, I'm so psyched about this now! My seat is so much better!

 

[pierce]

the $15 references the $65 face value of the new ticket instead of $50 for the old-- though i think the convenience charge was probably $1 more.

when you refund you get the ticket price, convenience charge and bldg facility charge all refunded. The only thing you eat are any delivery charges.

I did will call as well... makes me a bit nervous, but I'll just be sure to print out the confirmation email and swing by earlier in the day to make sure all is well for showtime

 

[mis anyos mozos]

Did you get your refund over the phone with Ticketmaster? Did they give you any problems?

 

[pierce]

no problems... i did it over the phone, spoke to a very sweet woman with a southern twinge to her voice. I fibbed and said I couldn't make the date, though I don't know that that mattered. When I got off the phone I even had a quite conscious thought that "that was so easy, and pleasant, and un-ticketmasterish".

I waited to buy my new tix until i got off the phone, so you may need a different excuse if you have both sets of tickets on the same account, though I don't think they would make a fuss about it.

 

[mis anyos mozos]

Thanks!
I'll be in section 3, row E. According to the seating chart, that's actually the third row. Do you think I have a chance of touching his hand or getting a piece of his shirt? This is my first show (second if you count the aborted Boston show last week)...